What is Leash?
It's a ride service for pets! Leash provides pets with rides to and from daily appointments (groomer, daycare, vet or boarding).
What type of animals does Leash drive?
At this time only dogs and cats.
How much does a ride cost?
A one-way ride is $15, and a round-trip is $30.
How do I pay for the ride?
Leash will invoice you directly via email. Leash accepts all credit cards.
Can you pick-up or drop-off my pet when I'm not home?
Yes, please just leave instructions on how to enter the house or apartment with the receptionist when booking the ride.
Do you drive humans too?
Leash only provides rides for pets.
Who is driving my pet?
Trusted Leash drivers who are screened, trained and insured do the driving. All drivers are current or former pet care professionals.
How does Leash evaluate drivers?
Every Leash driver undergoes a thorough vetting process - which includes dog handling, safety tests, phone screening, and background checks. Most drivers have worked as veterinary technicians, shelter volunteers, groomers or daycare attendants, and have been lifelong dog owners and caretakers.
Is Leash right for my pet?
Leash drivers are trained to handle pets of many temperaments. However, if a driver deems an animal is a danger to his or her safety, or is showing aggressive behavior, they reserve the right to cancel the ride. If your pet has a tendency for aggressive behavior please consult with your veterinarian about using Leash.
What type of vehicles are used to transport pets?
Pets are transported in a driver's personal vehicle. Vehicles are required to have four-doors and seat-belts for every seat.
How are pets secured in the vehicle?
Leash requires all pets to sit in the back seat or cargo area. Pets are not allowed to ride in the front seat. Windows are allowed to be opened slightly, but not enough to allow heads out windows. Dogs are placed in a harness and tethered to a seat-belt leash during transit, but given room to get comfortable. Leash will also transport a dog in a carrier if provided by the pet owner. Cats are always transported in carriers.
Is my dog too big or small for a ride?
Leash will transport dogs of any size. If your dog is over 100-pounds please let your pet care business know and they will provide a note to Leash when scheduling the ride.
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